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Frequently Asked Questions

Can I commission a piece of art?

Yes! I am open for commissions. Please reach out to me via email at taylor@taylormouroufasfineart.com or through my Contact Page so we can discuss your vision and I can provide an accurate quote.

What kind of art I can request for a commission?

Whether you want a seascape, dramatic clouds, a botanical still life, or portrait of your loved one(s) or pet, please reach out to me with your ideas and I'd be more than happy to work with you on your ideal painting.

Do you offer refunds or exchanges?

Please refer to my Refund Policy for information on this subject.

Does your art come with a certificate of authenticity?

Yes. Each fine art print, original painting, and commission comes with a signed certificate of authenticity. 

What are your payment terms for commissioned work?

I require a 50% non-refundable deposit prior to starting a commission. The remaining 50% will be due once the artwork is complete and you are satisfied with the end result. I allot up to 3 rounds of edits if needed in order to capture your vision perfectly. Pricing for commissions varies depending on the size of the piece desired.

Do you ship internationally?

Yes, international shipping costs are calculated at checkout. Please refer to my Shipping Policy for more information.

What happens if my order is damaged?

I take every precaution to ensure that every original and print arrives to its destination in pristine condition. For prints and artwork on any material that excludes wood and canvas, I use rigid packaging and include backing board to prevent bending. Stretched canvases are heavily wrapped and padded for the utmost protection during travel. However, in the rare instance that this does happen, please email me at taylor@taylormouroufasfineart.com with photo proof of the damage within 14 days of receiving the item so the problem may be resolved by either issuing a refund or exchange/replacement. Replacements do not apply to original artwork.